Host filled in for Aaron and helped Ralph diagnose misfiring/old email automation tied to live stream reminders. They cleaned up the welcome sequence and set up live stream promo emails as scheduled broadcasts, then discussed a new “pipeline” feature and a successful custom-song retargeting ad strategy.

Email journeys and automation troubleshootingWelcome sequence cleanup and drip content planningLive stream reminder strategy (registration vs. broadcasts)Broadcast scheduling and analyticsCRM feature update: pipelinesCustom song application funnel and retargeting adsGig scheduling and live stream cadence

Highlights

Host mentions filling in for Aaron and invites wins/requests; shares a potential opening-slot opportunity as a personal win.
Ralph shares increased gig activity with multiple bands and returning to “Ralphie Keys” gigs; notes live stream hiatus after Germany trip.
Ralph explains unexpected “going live tonight” emails triggered during a difficult period and mentions his mother’s passing.
They review which emails fired (week/day/30-min/replay) and note wrong times/outdated templates, suggesting old journeys are involved.
Host identifies an active journey with many contacts; they locate a misconfigured welcome sequence containing incorrect live-stream reminders.
They confirm the erroneous email was likely triggered only by testing/new follower trigger and did not broadly hit Ralph’s list.
They clean up the welcome sequence to be a proper drip series and remove outdated Gmail instruction; clear contacts stuck in wait nodes.
Host explains limitations of fully automated recurring reminder sends; recommends scheduled broadcasts/duplicating biweekly emails instead.
They draft broadcast copy (with event times including Central Time) and plan emails: invite, day-of reminder, and short pre-live message with direct stage link.
Host shares update about pipelines and a custom-song retargeting case study producing deposits/revenue and a large pipeline from modest ad spend; Ralph wants to pursue similar setup.

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